Julie Sigwart · Product Launch Partner
You built the product.
I’ll help get it ready for customers.
I help software startups and online businesses ship products customers can actually use.
- Documentation
- QA
- Onboarding
- Release Preparation
- Technical Content
- Customer Experience
For more than 30 years, I’ve helped people understand and use technology, from early internet communities and newspapers to ecommerce, mobile apps, blockchain, AI tools, and software startups. Throughout my career, I’ve repeatedly been the person teams trust to step into unfinished work, learn quickly, make good decisions, and help products get across the finish line.
Sound familiar?
- Your product works, but new users get confused.
- Your documentation is behind.
- Your support inbox keeps growing.
- You’re launching soon.
- Your engineers don’t have time to write docs.
- Your onboarding still says “TODO.”
If you’re nodding your head, we should talk.
Ways I can help
Launch Readiness Review
Starting at $750
A one-week review of your product, documentation, onboarding, and customer experience before launch. Includes prioritized recommendations.
Product Polish Sprint
Starting at $2,500
A two-week engagement focused on preparing your product for customers. Includes documentation, QA, onboarding, release notes, support content, and launch cleanup.
Ongoing Product Support
Starting at $1,500/month
Monthly help with documentation, QA, onboarding, release notes, support content, community and customer experience, and product polish.
Why founders hire me
Growing products create customer-facing work that rarely fits neatly into an engineering sprint. Documentation, onboarding, release preparation, QA, customer experience, and support often become everyone’s responsibility, and nobody’s priority.
I become productive quickly, learn your product fast, and help remove that bottleneck so your team can stay focused on building.
Recent products I’ve shipped
GiggyBank
Designed, built, launched, and published an iOS app end to end, including App Store assets, subscriptions, testing, release preparation, and ongoing development.
Hound Sound
Built and shipped a second iOS app through the full release pipeline, including design, testing, and App Store submission.
ImpactTreasury GiggyBank
Delivered a Bags Hackathon Top 100 project used by the @tbh_solana community.
Aftershow
Built and shipped a winning Solana Graveyard Hackathon project under deadline.
Broader experience
Before these recent projects, I spent decades helping teams and customers use technology: early internet software support and community work at MetaCreations, editorial production systems at the Arizona Republic, documentation and community operations at LBRY, ecommerce and Shopify support, Typeform workflows, websites, online communities, and customer-facing operations.
Not sure where to start?
Send me your product, website, or documentation. I’ll spend 20 minutes reviewing it and tell you the first three things I would improve.
Send me your product